Tools | Episode 5 - Concept of 10'sMark OppermanCVPM
In Episode 5, Mark covers the Concept of 10's. Are you running a veterinary practice or a fix-people business? The Concept of 10's is the idea that you should only have team members in your practice who are or can be helped to achieve a 10 out of 10 assessment. Mark explains how this concept works and why it will help your practice succeed.