VMC's Youtube Series, Tools, presents real, applicable tools for better managing your veterinary practice. Every video guides you through various veterinary management tools and best practices and how to utilize them on your own. Build your management toolbox with the help of veterinary management consultants, Mark Opperman, CVPM, Sheila Grosdidier, BS, RVT, MCP, PHR, Monica Dixon Perry, CVPM, and Niqole Varani, DVM.
How to Leverage your Support Staff
Do you know what leveraging is? In this Tools video, Mark Opperman, CVPM, explains what leveraging is and how to use it to your advantage. Improve your veterinary practice's bottom line by leveraging your support staff.
November 9, 2017
How to Say "Thank You" to Your Employees
Our consultant, Dr. Niqole Varani, CVPM has an important practice management lesson. Learn how you can better show your appreciation to your employees and create a more positive work environment. Adopt this expertise in your own practice and thrive! Watch to learn more.
August 8, 2017
Veterinary Online Pharmacies
This week's tip is about online pharmacies. Follow these tips to successfully start your internet pharmacy and increase your revenue.
March 16, 2017
Perception of Value
What is it that makes one veterinary practice more successful than another? While practicing excellent medicine and providing a variety of services is foundational, it is actually how your clients perceive you that determines your success.
February 14, 2017
Mark walks through the dangers of embezzlement in the veterinary practice and how to avoid and detect if it's happening to you.
January 30, 2017
8 Steps for Successful Exam Room Visits
When it comes to improving your practice's perception of value, one of the most effective place to implement change is in the Exam Room. Use this time to capitalize and build on your relationship with your patient and client.
January 10, 2017
Tools | Episode 5 - Concept of 10's
Are you running a veterinary practice or a fix-people business? The Concept of 10's is the idea that you should only have team members in your practice who are or can be helped to achieve a 10 out of 10 assessment.
January 3, 2017
Tools | Episode 4 - Creating Employee Files
Keeping employee files in your veterinary practice is an easy and effective method of organizing information and knowing where it is when you most need it.
December 19, 2016
Tools | Episode 3 - Onboarding Employees
Monica teaches the template for successful employee onboarding in a veterinary practice.
November 7, 2016
Tools | Episode 2 - Practice Owner Compensation
Mark walks through the four-tier compensation method.
February 21, 2016
Tools | Episode 1 - Inventory Control for Veterinary Practices
Inventory can be a big cost if not managed well. Find out what's costing you money.
January 11, 2016